• 211 provides expert, caring help -- No matter the situation, the specialists at 211 listens, identify underlying problems, and connect people in need with resources and services in their community that improve their lives.
   
• United Way 211 is an easy to remember three-digit phone number that connects people to the help they need.

• Callers to 211 are looking for non-emergency referrals to the health and human service organizations in Curry and Roosevelt counties as well as to regional and national organizations.  There is no fee for this confidential service.

• United Way 211 seeks to inform and empower those looking for help, whether for themselves, their clients, or their families. 211 makes the social services ecosystem/network more efficient by ensuring people in need are connected to agencies that can help them.
   
• Some callers may have items they wish to donate or might be interested in volunteering in our community, 211 Associates will help callers find the organizations that are the best fit for them. 
   
• 211 provides unmatched, critical services -- 211 is a vital service leveraged by millions of people across North America. Every day, clients contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utility payment assistance, employment services, veteran services, and childcare and family services.

Melrose Senior Center is a non-profit organization. Our mission is to help senior citizens remain living independently for as long s possible. We provide services such as congregate and home delivered meals, transportation and housekeeping. 

• Adult Daycare
• Non-emergency Medical Transportation
• Personal Homecare
• Foster Grandparent Program
• Retired Senior Volunteer Program
• Senior Companion Program
• Senior Meal Site
• Home Delivered Meals
• National Family Caregiver Program
• Utility Assistance
• Medical Equipment Loan Bank
• Food Bank

In meeting the needs of the public we address issues by groups:

Seniors

• Senior hunger

• Home bound seniors unable to cook for themselves

• Senior loneliness

• Senior boredom

• Handicapped adults requiring supervision

• Medical transportation for those with Medicaid

• Food pantry assistance

• Utility assistance 

​

Adults

• Medical transportation for those with Medicaid

• Handicapped adults requiring supervision

• Food pantry assistance

• Utility assistance

Clovis Shuttle serves Clovis, Portales, Texico and Farwell residents. If you need a shuttle to or from Albuquerque Sunport, Lubbock Preston Smith International Airport, Rick Husband Amarillo International Airport or the Clovis Regional Airport, Clovis Shuttle will be there for you! 

Imagination Library

• Children 0-5 years-old can receive a free book delivered to their mailbox once a month through the Dolly Parton Imagination Library.

Successful You

• Closet that consists of gently-used business wear including jackets, suits, dresses, blouses, pants, and shoes. Women sent by referral will be able to select clothing items ideal for an upcoming job interview or a new job. Women are able to try on clothing by appointment only.

Volunteer Action Center

• Volunteer opportunities
• Community Service

Game Changers & Winter Warmth

We use “Game Changer” Funds in partnership with local organizations and churches to fill gaps & “finish the job” of helping someone in need.

Our “Winter Warmth” fund allows UWENM to assist families with heaters and fans with a referral from a local agency, church, non-profit, home health provider, etc. In EXTREME cases, heater repair or purchase of a small air conditioner unit may be possible if funds are available.

• Direct financial assistance to local residents in need
• Rent Payment Assistance
• Local Transit Passes
• Electric Service Payment Assistance
• Gas Service Payment Assistance
• Water Service Payment Assistance
• Birth Certificate Fee Payment Assistance
• Driver License Fee Payment Assistance
• Identification Card Fee Payment Assistance

Operates a shared-ride service within the Clovis City Limits and all trips are reservation based.

CATS books up quickly, so reservations should be made as early as possible to ensure the time being requested can be granted.

Eligibility:

14 bus Route Schedule and Stops (Updated)

The 14 bus (Newcomb / Window Rock / Ft. Defiance) has 17 stops departing from Shiprock - Across East 7/11 Store and ending in Ft.Defiance - Navajo Transit Building.

14 bus time schedule overview for the upcoming week: It departs once a day at 5:16 AM. Operating days this week: weekdays.

Rt.18 - Shiprock Local Area Transit
	In Service Monday thru Friday. Departs from Shiprock, New Mexico to Farmington, New Mexico and return. Regular Weekday Service: 7:05 am - 5:08 pm No Service on Weekends & Holidays.

As a benefit to our community, the Community Van provides convenient and reliable transportation to adult patients ages 18 and up, free of charge. We are not able to transport children.

At this time, the van will be scheduling rides for San Juan Regional Medical Center and San Juan Health Partners patients. All transports must be scheduled at least 24 hours in advance by calling 505.609.2240. Pickup times are Monday through Friday between 8:30 a.m. and 2:30 p.m.

Reservations for the van are scheduled on a first come first served basis by calling 505.609.2240. Please schedule a ride at least 24 hours before an appointment, though availability is not always guaranteed. Appointments are accepted in advance.

Vet Centers are community-based counseling centers that provide a wide range of social and psychological services, including professional readjustment counseling to eligible Veterans, active duty service members, including National Guard and Reserve components, and their families. Readjustment counseling is offered to make a successful transition from military to civilian life or after a traumatic event experienced in the military. Individual, group, marriage and family counseling is offered in addition to referral and connection to other VA or community benefits and services. Vet Center counselors and outreach staff, many of whom are Veterans themselves, are experienced and prepared to discuss the tragedies of war, loss, grief and transition after trauma.

Red Apple Transit is the public transit bus system for the City of Farmington. Beginning in 1999, the City of Farmington began providing bus services.  Now has both fixed-route and demand response Paratransit services. Red Apple Transit has enjoyed tremendous growth with an annual ridership expanding from just over 1,600 riders per month to over 11,000 per month. Routes have also extended to the surrounding San Juan County areas, including the communities of Aztec, Bloomfield, and Kirtland. Red Apple Transit contracts out for the provision of drivers and daily operation of the system to include fixed-routes, and Paratransit services. The contractor's professional staff also provides customer support through the contact line at 505-325-3409.

DAV van resources work with county Veterans Affairs directors to provide transportation for Veterans to and from Veteran health care centers for scheduled medical appointments.

These vans transport Veterans throughout New Mexico and southwestern Colorado. Each month, between 1,500 and 1,700 Veterans receive DAV transportation.

Guidelines for using DAV vans

DAV van passengers are expected to follow certain guidelines, established by the Department of Veterans Affairs and the DAV National Headquarters. These guidelines include the following:

• All riders must be ambulatory (able to board and exit the van without the driver’s help).
• The DAV van driver is only allowed to stop the van for rest stops, emergencies, and to pick up and drop off passengers. Passengers should not ask the driver to make side trips to take care of their personal business.
• Passengers are not permitted to smoke, chew tobacco, drink alcohol, use foul language, or bring weapons, drugs, or any illegal substance on the van. Van drivers are not required to provide transportation to any Veteran who is intoxicated, abusive, or who poses a threat to the driver or other passengers.
• Passengers should not do anything to distract the driver.
• Passengers should wear seatbelts at all times. Any passenger who refuses to wear a seatbelt will be denied transportation.
• If a Veteran needs another individual (for example, a caregiver) to ride in the van with them, they need to get authorization from their VA attending physician or VA-certified nurse practitioner.
• Veterans being discharged or granted passes can ride on a DAV van during the van's trip back to its home county only if space is available. The Veteran must be ready to leave when the van leaves the VA medical center.
• Veterans should be dressed and ready to leave for the hospital at the time specified. Drivers can’t wait for Veterans who aren’t ready to leave at the appointed time.
• Veterans can only bring with them items that they can hold on their lap or store under the seat.
• The DAV van is not an emergency vehicle. The driver may refuse to transport any Veteran who appears to be too ill to ride the van.
• Veterans who use the DAV Transportation Network will not be eligible to receive reimbursement for travel expenses.
  (M-1, Part 1, Chapter 25, July 8, 1991)

PUBLIC TRANSPORTATION

Public transportation offering routes throughout Alamogordo, Alamogordo to/from Mescalero, Alamogordo to/from Las Cruces and Alamogordo to/from Holloman AFB.

Bus Riding Tips

Arrive at the bus stop at least 5 minutes before the scheduled time.

Although every effort is made to remain on time, delays may occur. 

Wait for the bus at designated bus stop locations only. 

Have the exact change, or bus pass ready when boarding the bus. 

If you need to transfer to another bus to complete your ride, tell the driver you are transferring as soon as you board the bus. You may only transfer at Wal-Mart, White Sands Mall, Inn of the Mountain Gods, or the Chamber of Commerce in Ruidoso.

Be considerate to others. Seats in the front of the bus are designated for individuals with disabilities, and senior citizens.

Please remain seated until the bus comes to a complete stop.

Watch your step as you exit the bus.

For Your Safety and Comfort

NO SMOKING, EATING or DRINKING on the bus.

Do not talk to the driver while the bus is in motion.

The use of audio devices without earphones and other disruptive behavior is prohibited.

Baby carriages, strollers, or small shopping carts, which cannot be readily collapsed or secured so that they do not block aisles or resent an impediment to other passengers are prohibited on the bus.

Service animals are allowed on the bus but must be under the control of the passenger at all times. Small animals are allowed if they are in a secure small carrier that can be carried without danger or offense to other passengers.

Firearms and hazardous materials (e.g., batteries, gasoline) are prohibited on the bus.

BIKE RACKS

Ztrans buses are equipped with bike racks. All racks hold two bikes.  If the bike rack is full, drivers, depending upon passenger loads, will allow bikes inside the bus. There is no additional charge to use the bike rack.

Sportworks® and BykRack designed the Bike-Rack-for-Buses to make as low an impact as possible on transit operations. All loading and unloading of bicycles can be done by the bicycle rider. Sportworks® suggests that children’s bicycles be loaded by an accompanying adult, but the rack can be easily loaded by young children. These steps should be followed when using the rack.

Loading Bikes

Prepare your bike for loading. Remove water bottles, pumps and other loose items that could fall off while the bus is in motion.

Inform the bus driver that you will be loading your bike. You must load your bike from the curb or in front of the bus. Do not step into oncoming traffic to load your bike.

Squeeze handle up to release latch, then fold down the bike rack. You only need to use one hand to unlatch and pull the bike rack down, so you can hold your bike with your other hand. It is not necessary to lean your bike against the bus.

Lift your bike onto the bike rack, fitting wheels into labeled wheel slots. Each wheel slot is clearly labeled for the front wheel. (NOTE: The rack operates properly even if a bicycle is loaded in the wrong direction.) The purpose of the directional placement is to make the bike nearest the bus easier to unload.

Raise the Support Arm up and over the front tire so that the hook rests at the highest point on the front wheel. The Support Arm adds lateral support for the loaded bicycle. Many bikes will sit in the wheel well without the use of the Support Arm, but the rack must not be used without the use of the Support Arm.

Board the bus and enjoy the ride! Choose a seat near the front of the bus to keep an eye on your bike. DON’T FORGET you have a bike with you when you get off at your stop. New riders often do!

Unloading Bikes

Inform the bus driver that you will be unloading your bike as you approach your stop. Unload your bike from in front of the bus or from the curb, not from the street side.

Raise the Support Arm off the tire. The Support Arm automatically folds down to a secure position.

Lift your bike out of the bike rack.

Squeeze the handle and fold up the Bike-Rack-for-Buses if there are no bikes on the rack and no one else is waiting to load a bike. The bike rack locks in place with a snap so you know that it is secure.

Step away from the bus with your bike. Always step to the curb, for your own safety and to allow the bus to proceed onward.

WHAT IS THE PARA-TRANSIT BUS?

Para-transit is a special transportation service offered by the Ztrans Public Transportation Service,
providing “origin to destination,” or “door to door” on demand service for individuals with disabilities,
unable to use conventional public transportation. The Para-transit bus is fully Americans with Disabilities
Act (ADA) Compliant. The bus is operated by drivers who are specially trained in providing service to
individuals with disabilities.

Application for Para-Transit Bus

ParatransitApplication2021.pdf (secureservercdn.net)

Fares and Passes

The mission of the Income Support Division is to relieve, minimize or eliminate poverty and to make available certain services for eligible low-income individuals and families through statewide programs of financial assistance, food assistance, employment assistance and training services.

Congregate Meals in the dining room available Mon-Fri 11am-12:30pm

Meals on Wheels available for those that qualify.

Fitness Classes available.

Transportation available.

Age eligibility to join the Senior Center is 60 years of age.

At this time, there are no transportation systems or programs in Catron County. The state’s Aging and Long Term Services Department may be able to support local elders in identifying transportation to vital services. We recommend that his tax-payer supported  organization can be reached by advocates for our aging populations to begin the development of transportation options across Catron County. 

Shuttle services to Albuquerque and throughout Northern NM. Residents are advised to call to confirm alll times, routes and delays.

Provides shuttle service and residents are advised to call and confirm all times, routes and updates on delays.

Non-emergency medical services only. Must be a member/recipient of medicaid insurance only, rides available throughout New Mexico

Available to general public - Orange Route Las Vegas to Santa Fe/Santa Fe to Las Vegas. Park & Ride Shuttles provide connections with the Rail Runner Express at the South Capitol Station and the NM-599 Station. Affordable passenger fares average 7¢ per mile. All buses are accessible for persons with disabilities and have storage for bicycles and luggage.

Las Vegas City Schools Department of Transportation Services is comprised of Pupil Transportation (terminal operations, routing, dispatch, safety/training, and fleet maintenance).

Non-emergency medical services only. Must be a member/recipient of medicaid insurance only, rides available throughout New Mexico.

MCE is located at the City of Las Vegas intermodal facility 500 Railroad Ave. also known as the Railroad Depot. MCE provides public transportation to the general public within the City of Las Vegas and immediate outlying areas. Because MCE is a small but growing Public Transportation Service, scheduling is done on a first come first serve basis.